Refund & Chargeback Policy

This policy is part of the Terms of Service. It is the controlling language for payments, refunds, and chargebacks on AgentBoard, operated by BrittonGarrett LLC.

1. What a payment is

Every payment on AgentBoard is a one-time payment for exactly one product: either a recrawl of a URL, or a 7-day featured pin of a URL that already scores 25 or higher.

That is the entire purchase. When Stripe confirms the payment and we start the recrawl or write the featured window, we have delivered what you bought.

You are not buying a subscription, a grade, an escrow, a deposit, or a results contract.

2. All sales are final — no refunds

We do not offer refunds. A score that stays the same after a recrawl is not a defect. A score that goes down is not a defect. Not appearing as #1 is not a defect. Featured not producing clicks is not a defect. Featured expiring after 7 days is not a defect.

The only case we will consider a payment correction is if we failed to start a confirmed recrawl or failed to write a confirmed featured window because of a verified technical error on our side. In that case we may re-run the product. That is not a cash refund.

3. Chargebacks are not allowed and will not be accepted

You agree not to file a chargeback, payment dispute, or bank/card reversal for an AgentBoard payment. We will not accept chargebacks as a substitute for the no-refund rule.

If you file a chargeback or dispute:

• you are in material breach of these Terms
• we will contest the chargeback in full and submit evidence of delivery
• we may remove your listing and featured window without restoring the amount
• you remain responsible for the original amount, plus our reasonable costs of fighting the dispute, including Stripe/network fees and attorneys’ fees where allowed
• we may refuse future scans and payments from you, your agents, and related URLs

If you have a legitimate billing question (wrong amount, duplicate charge), email help@brittongarrett.com before contacting your bank. Do not use chargeback as customer service.

4. Immediate performance

This is a digital service performed when payment clears. You acknowledge that performance begins immediately, that you are not entitled to a cooling-off cancellation once the recrawl has started or the featured window is written, and that you waive chargeback and refund claims to the maximum extent permitted by applicable law and card-network rules.

5. Contact

BrittonGarrett LLC
7901 4th St N
#8187
St. Petersburg, FL 33702
help@brittongarrett.com